Third Party Age Verification   no comments

Posted at 5:00 am in Uncategorized

With the new FDA regulations that went into effect yesterday (August
8th, 2016). we have implemented a third party age verification system. As frustrated as you probably are about this, trust me when I tell you that we are just as frustrated. The process is pretty straight forward, but we wanted to post this blog post to assist you with getting through it. Make sure you have your cell phone close by, because you will need it for the SMS verification part of the process.

Build your shopping cart like you normally would and when you get to the checkout, you will notice a new check box under the Terms and Conditions area.

Select the box that you agree that you are of legal age to purchase in your state (will be 18 or 21 depending on where you live). Once you have selected this box, it will launch the Age Verification system window (see the next section). If you don’t see the window come up, it is more than likely that you have a pop-up blocker enabled in your web browser. You should allow all pop-ups for

This is the Welcome screen of the Bluecheck Age Verification system. It is VERY important that you carefully read each screen as you continue through the steps. Each screen will explain clearly what information the system is looking for and the format it is looking for. Go ahead and click CONTINUE when you are ready to get started.

This is pretty self explanatory as they are just looking for your First name and Last name as it appears on your drivers license or other photo ID. After you have entered the required information, click CONTINUE to go to the next step.

This screen is requesting your Date of Birth. The format is Day first, then Month, then Year. After you have entered this, click CONTINUE. (Please note that if you are under the age of 27, there will be additional instructions for you to send a copy of your drivers licence)

This screen and the next have tripped some customers up. Pay close attention to the format they need your CELL phone number in. Do not use any dashes or parenthesis in your phone number and you do not need to put the number 1, just area code and phone number. After you have entered your phone number in the correct format, click CONTINUE.

VERY IMPORTANT – although the previous screen was asking for your cell phone number for SMS verification, this screen is asking for the last 4 numbers of your Social Security Number. After you have provided that, you will receive a text message with an SMS code. Many customers have been waiting for a text message from the previous step, but you have to provide the last 4 numbers from your SSN before they will send the text SMS. After you have entered your last 4 numbers, click CONTINUE and check your cell phone for a new message.

Enter the 4 digit code that was texted to you and click CONTINUE.

Congratulations! You have made it through the verification process successfully! At this point, you will be able to complete your purchase, and we will get it shipped right out to you.

So that is the process that you will have to do the first time. Every time after that, you will only need to enter your Full Name, Date of Birth, and the new SMS code they will send to you. Thank you so much for shopping with us and for your patience with these new regulatory changes.

Written by vape on August 9th, 2016

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