We turned in our last set of keys today for our retail locations. It was a tough decision, and I was certain there would be many tears as we locked the doors for the last time. But something amazing has been taking place! Over the past two weeks, as word got out that we were closing down our retail stores, Scott and I started to receive emails, chats, Facebook messages, and phone calls from YOU! We were bracing for your disappointment. We expected a small amount of gloating from some who predicted our demise because we wouldn’t allow children in the stores, or ‘community cartos’ for sampling, or because we had customers sign Liability Waivers when they were purchasing a lithium ion battery. But none of that happened. Instead, what we received was immense support and encouragement to keep going! My tears aren’t of sadness; my tears are from overwhelming gratitude for YOU. 🙂
It is with great sadness that we are writing to you today.
Unfortunately, due to a series of unfortunate events, we have decided to close our
retail stores. We wish we could give you all the details that led up to this
decision, but we are unable to do that at this time. We struggled with this
decision for some time, as Cape Coral and Kissimmee are where we got to meet you all; we got
to know your families; you shared your successes with us, and we are forever
grateful that you allowed us to be a part of your vaping journey.
Effective February 25, 2017, the doors to both Vapin’ in the Cape locations will be closed for good. However, we will continue to operate our online
presence and will continue to ship orders from our warehouse in Kissimmee. Our
website is www.vapininthecape.com.
We are determined to keep things as smooth as possible for
you, and are committed to maintaining the customer support and service that you
expect and deserve! If you have never shopped online with us before, here are
some of the benefits that we offer:
- Fast Shipping.
Free Shipping on most orders. Orders over $10, and weigh less than 15 oz., ship
free via USPS First Class shipping. Orders over $75 ship free USPS Priority
Shipping. No coupon code required.
If you receive a Military discount, or Cloud Crew discount in the store, that
will still apply online. Before you place your first order, contact us on our
chat, so we can work to get your account set up for you.
Orders. If you prefer to call your order in, we can take your order over
the phone. The phone number is 855-448-2746.
Points! For every dollar you spend, you earn a point. Collect your points
and redeem those for gift certificates. You can use your gift certificates for
everything on the site! No restrictions!! Orders placed on Sundays receive DOUBLE REWARD POINTS! If you have
points on your in-store account, please let us know and we will be happy to
transfer those to your online account. Just contact us to let us know what the
name on your account in-store is, and we’ll take care of the rest.
- VIP Club!
The VIP Club is an automatic 20% off your order. It’s easy to get into the VIP
Club: open the emails that we send (1-2 per week), and make a purchase once every
(14) days. There is a new VIP Club code every month.
Support. We offer online chat, which is monitored almost 24/7 (we
sleep a few hours a night). We are happy to answer any questions you might
have, or just shoot the breeze to catch up with you. You can also email us at <a href="mailto:email@example.com”>firstname.lastname@example.org, or give us a call
Service. Your orders are personally printed, pulled,
checked, packaged, and shipped by us, the owners. You can be assured that we are 100% committed to making sure your orders go out
correct, and in a timely fashion. We also keep an eye on what you are ordering
to make sure you’re ordering the right charger with you new battery, or to make
sure you really wanted Paris Brand (when you always order Portal Blend).
We realize that in closing our stores, some of you will write
us off for good. We hope that you will give our online store a chance to win
you over, but we also understand that there have been many changes in the retail locations over the
past few months. We wanted to thank you for giving us a chance and for
supporting us throughout the past six years. Truly, your stories of success are
an inspiration and we love watching you evolve as an educated vapor. You guys
rock, and I am PROUD to say that our customers allowed us to experience this
We will continue to fight the FDA against vaping bans and
legislation, and we will continue to offer the customer service we started out
with through our online store. So this is not ‘goodbye’, this is just us
saying, ‘we’ll see you online’!
Please let us know if you have any questions. We appreciate
the feedback and the opportunity to talk with you.
Scott & Lorrie Covington
Hello there fellas ! I've decided to kick cigarettes out of my life and start vaping. It's been 23days so far without any cigarette and I've decided to upgrade my eGo-T to eGo one mega v2. I've ordered whole kit and I'm really into DIY stuff, so I also bought CLR coil head and Kanthal A1 0.3mm wire + some japanese cotton. I've emailed Joyetech about some specific info which I wasn't able to find out there. The constant voltage mode is at 3.6v (in cause someone is curious). But to the point:…
Due to the FDA regulations that went into effect on August 8, 2016 we MUST implement these changes:
- You MUST immediately show your ID if you appear to be under 30 years old. Online sales will have to go through third party age verification.
CANNOT be FREE to a customer or employee. Sampling (in store) will cost
$1 (+tax), with 100% of the proceeds to benefit SFATA (Smoke Free
Alternatives Trade Association).
Shops will NOT be able handle your device.
- Shops CANNOT prime, build, change or modify your coil in any manner.
- Shops CANNOT take your tank off your device.
- Shops CANNOT open your tank or your mod.
- Shops CANNOT fill your tank.
- Shops CANNOT update any device.
CANNOT disassemble or assemble your device. Even disassembling our
display model for you to see is a gray area. We will walk you through
set up of your new device, however, we cannot be holding it to do so.
If we do any of those things we are considered to be a Tobacco Manufacturer, which we are NOT.
Shops may no longer mix e<a href="http://www.vapininthecape.com/eliquid_c_7.html”>liquid or add any additives, such as nicotine or flavorings to e<a href="http://www.vapininthecape.com/eliquid_c_7.html”>liquids in-store.
Shops may not alter the original package of an item. Meaning:
- Shops are not allowed to sell single coils.
- Shops are not allowed to open bottles of <a href="http://www.vapininthecape.com/e<a href="http://www.vapininthecape.com/eliquid_c_7.html”>liquid_c_7.html”>juice.
- Shops are not allowed to open boxed items.
Shops are no longer allowed to tell anyone that vaping helps
people quit smoking. We can not claim that it is safer than cigarettes
or that it is a tobacco harm reduction.
These regulations are as the industry understands them today. As with
any new regulation, things might change over the next few months.
Please be patient with us as we try to adapt to the regulations and as
the FDA sees fit to modify.
What can you do about this:
- Sign up with CASAA.org (it’s FREE)
Support HB 2058 to change the date of which all products created after February 2007 are banned.
With the new FDA regulations that went into effect yesterday (August
8th, 2016). we have implemented a third party age verification system. As frustrated as you probably are about this, trust me when I tell you that we are just as frustrated. The process is pretty straight forward, but we wanted to post this blog post to assist you with getting through it. Make sure you have your cell phone close by, because you will need it for the SMS verification part of the process.
Build your shopping cart like you normally would and when you get to the checkout, you will notice a new check box under the Terms and Conditions area.
Select the box that you agree that you are of legal age to purchase in your state (will be 18 or 21 depending on where you live). Once you have selected this box, it will launch the Age Verification system window (see the next section). If you don’t see the window come up, it is more than likely that you have a pop-up blocker enabled in your web browser. You should allow all pop-ups for http://www.vapininthecape.com
This is the Welcome screen of the Bluecheck Age Verification system. It is VERY important that you carefully read each screen as you continue through the steps. Each screen will explain clearly what information the system is looking for and the format it is looking for. Go ahead and click CONTINUE when you are ready to get started.
This is pretty self explanatory as they are just looking for your First name and Last name as it appears on your drivers license or other photo ID. After you have entered the required information, click CONTINUE to go to the next step.
This screen is requesting your Date of Birth. The format is Day first, then Month, then Year. After you have entered this, click CONTINUE. (Please note that if you are under the age of 27, there will be additional instructions for you to send a copy of your drivers licence)
This screen and the next have tripped some customers up. Pay close attention to the format they need your CELL phone number in. Do not use any dashes or parenthesis in your phone number and you do not need to put the number 1, just area code and phone number. After you have entered your phone number in the correct format, click CONTINUE.
VERY IMPORTANT – although the previous screen was asking for your cell phone number for SMS verification, this screen is asking for the last 4 numbers of your Social Security Number. After you have provided that, you will receive a text message with an SMS code. Many customers have been waiting for a text message from the previous step, but you have to provide the last 4 numbers from your SSN before they will send the text SMS. After you have entered your last 4 numbers, click CONTINUE and check your cell phone for a new message.
Enter the 4 digit code that was texted to you and click CONTINUE.
Congratulations! You have made it through the verification process successfully! At this point, you will be able to complete your purchase, and we will get it shipped right out to you.
So that is the process that you will have to do the first time. Every time after that, you will only need to enter your Full Name, Date of Birth, and the new SMS code they will send to you. Thank you so much for shopping with us and for your patience with these new regulatory changes.
Hey guys, I just got my first e cig and I have a problem.
I got it as a gift from my friend and I started using it right away until the battery ran out. The problem comes when I try to charge it. I have an eGo-T. Whenever I plug the charger into my laptop the led is green. When I connect the battery it stays green. I think it's not making contact. I let it charge for 3 hours and the charger's led was green. When I tried to vape, the battery's led flashed blue like 9 10 times and no vapours…
I am intending to purchase joyetech eGo AIO Box Starter Kit. Can someone please tell me which site sells it at the lowest price, please also share the discount details like coupon code if any
I had the old ego c. Fish tank filter cutting, cartridge filling with tweezer old 650 pain in the butt. I quit the manuals withno prob, but vaping was a job.
I ordered the Ego AIO and the Ego ONE….SERIOUSLY easy, enjoyable…my fave of the two? The Ego ONE. Downfall is trying to see the <a href="http://www.vapininthecape.com/eliquid_c_7.html”>liquid, which on the AIO is so much easier.
vapor Beast had the best pricing.
So, I'm now in the 21st century. No more tweezers, filter cutting…life is good.
Thanks to all for your help in my…
I have been using the AIO for a while now, and nothing is more aggravating than prematurely retiring a coil because its burnt. But I have found a simple solution for this, and have not had a burnt coil since. The trick is this: when you are getting a dry hit, blow INTO the mouthpiece to introduce more <a href="http://www.vapininthecape.com/e<a href="http://www.vapininthecape.com/eliquid_c_7.html”>liquid_c_7.html”>juice into the coil. The physics are there- When you blow into the tip, you are slightly compressing the air that is in the tank. When the air expands back to atmospheric, it forces some <a href="http://www.vapininthecape.com/e<a href="http://www.vapininthecape.com/eliquid_c_7.html”>liquid_c_7.html”>juice…
(I don't use a lanyard and I hate the naked look & feel around the firing button, so I glued on a bit of black rubber tubing)
Bought this oldie a few days ago (I understand the design is from around 2009 – no idea who manufactured this one) as new and unused. It seems to work fine, but has one strange habit.
When I take a puff and then stand it up (upright) on the table the firing button flashes 3x blue. This only happens…